Please answer this (3) Discussion – ONLY NEEDS TO BE COUPLE SENTENCES ONE PARAGRAPH
Responding to Discussions
response must have a clear, well-formulated thesis; sentence structure,
grammar, punctuation, and spelling count. Your response should be
insightful, thoughtful, and analytical. You are required to make one
initial post and then respond to two classmates for each discussion
forum. Your responses to classmates’ postings must be thoughtful,
substantial, and polite — not just a “well done” phrase or “I agree.”
Consider points of agreement, disagreement, assumptions, and value
(1)- Through my
professional career there have been a couple times where there was a
challenging situation where trust was somewhat difficult to achieve,
however at the end it was surely attained through the pillars that Burke
mentions; ability, integrity and benevolence. Towards the end of my
rotational program in my first job as an analyst I was partnered with a
colleague to complete an end of program project; think of it as a
capstone. My colleague was one that was negative, under-driven, and
unorganized. That said we both had difficulties trusting one another
with the responsibilities of getting the project complete to the best
standard and in time. However, once we split the project in two trust
needed to kick in if we were going to progress, We began to be honest
with one another when we didn’t understand certain topics, we
collaborated and questioned each other’s thoughts to try to get the best
project made. We soon realized that trust was most definitely made of
in integrity, honesty, kindness and having faith in one another. We also
recognized that as colleagues we needed one another in order to lean
on, learn from and grow from. Once we trusted one another and stopped
doubting each other we quickly flourished and the project was the best
(2) – Based on Burke’s
models of trust, I can give an example of how trust was achieved using
my own professional experience. I have been in a sales and new business
development role for the past nine years, selling technology services
and solutions. Sales is a numbers game. It can be stressful, but deal
closures are rewarding. In my company, I am required to meet sales
targets each quarter. I report into the sales operation lead for the US,
who puts his trust in our team to deliver on our objectives and
communicate any challenges or prospects on the horizon. We are tasked to
have several meetings per week and quality follow-ups. In my current
role, the interview process was lengthy. I had several rounds of
interviews with members of the senior executive team, including the CEO.
They asked me questions to understand my ability to handle intense
situations, closing deals, my work ethic, and to name examples of the
most success I have achieved. Once I started my new role, it is sink or
swim. I showed my manager that I can hit the ground running, which I
expressed during my interviews. I set up quality meetings in the first
week, delivered on my 30-day plan, and created a prospect list with
value. On days I work remotely, I make sure to check in with him to give
updates or ask questions. In the office, I work collaboratively with my
colleagues so we can exchange information to benefit our sales success.
All three pillars: Ability, Integrity, and Benevolence play an integral
part in earning trust and respect from my manager and my peers.
What other characteristics do you think should be measured when it comes to trust?
(3) – There may be a scenario where two project coordinators previously worked together and built a negative relationship. In this case, one of the project coordinators failed to share a key piece of data with the other, causing a missed deadline and the loss of a highly valuable client. Due to time zone differences, the coordinator who failed to share the data misunderstood when the information was needed and missed the deadline as a result. Re-establishing trust between these two project coordinators will require correctly identifying and mitigating the source of the conflict. After the main cause of the issue has been identified, the global project manager will need to find a solution that is acceptable to all parties.
Using a collaborative scheduling tool that indicates deadlines for both time zones, the issue that previously occurred between these project managers will hopefully be avoided going forward. From there, the two should focus on integrity to rebuild their trust. According to Burke’s research on trust, integrity in this context means that each person is dependable, consistent, and abides by the agreed upon standards dictated at the start of the project (Blakely, 2015). Each project coordinator will need to review the collaborative scheduling tool early and often and make sure to be on target with sharing deliverables in a timely fashion. Over time, they will feel they can trust each other when working together again by being reliable and thorough for each necessary task.
How would you resolve their conflict and rebuild trust?