Process Control at Polaroid Case.

this HW is based on OPERATIONS MANAGEMENT. with is belong to major: MBA.

I have 17 pages (include Exhibits ) case “Process Control at Polaroid (A)” . You need to write 4 parts about this case(“Case Analysis Guideline” ).

In your case write-up, I would like for you to provide both qualitative and

quantitative analysis with regard to the following questions.

1. Create and interpret SPC charts – Xbar and R charts for each work shift for

finger height and pod weight.

2. How does Polaroid address the four costs of quality? What could they do


3. What recommendations would you make to Rolfs in order to address both

near- and longer-term issues?

4. Use Demings 14 points where applicable in your recommendations.

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